Client retention quiz · TradeBridge IB

1.Why is encouraging clients to trade more in order to raise your commission a problem?

It is acceptable as long as the client makes a profitBrokers never pay commission based on trading volumeIt is a conflict of interest that puts your income ahead of your clients' welfareIt only matters if the client complains

2.A client starts with 1,000 USD and loses 10% of their current balance on each of 10 consecutive trades. Roughly what is left?

348.68 USD0 USD900.00 USD590.49 USD

3.Which statement about IB commission matches this course?

Commission is fixed and guaranteed every monthA client who trades heavily and leaves always generates the most commissionEvery broker pays exactly 5 USD per lotCommission depends on genuine client trading and broker terms, and can be zero

4.What is the recommended first step for a new client before trading live?

Deposit as much as possible to get startedPractise on a demo accountCopy the IB's trades exactlyChoose the highest available leverage

5.An account of 2,000 USD risks 1% per trade with a 25-pip stop on EUR/USD, where 1 pip on 1 standard lot is worth 10 USD. What is the position size?

0.02 lots0.08 lots0.8 lots2 lots

6.A client asks you, "Should I buy gold now?" If you are not authorised to give advice, what is the best response?

"Yes, go long now.""No, wait until next week."Tell them exactly what you are trading so they can copy itExplain that you cannot recommend trades and help them think through their own plan

7.A client doubles their size after each loss, starting at 0.1 lots on EUR/USD (1 USD per pip) with a 20-pip stop each time. What is the total loss after four losing trades?

300 USD80 USD160 USD150 USD

8.A client tells you they have been using a credit card to cover trading losses and want to stop. What should you do?

Encourage one more deposit so they can recoverOffer them a bonus to keep tradingRespect their decision, encourage a pause and signpost independent help such as debt-advice servicesIgnore it, because it is their own business